Competitive Dialogue

The use of the competitive dialogue (CD) procedure is relatively new to the waste services sector, which has generally employed the restricted procedure to date.

The benefits are seen as:

  • Reassurance of clarity in relation to what you will get for your money – no surprises
  • A better mutual understanding between the contractor and the authority, with more trust and effective communication leading to a better implementation process
  • Strong internal teamwork developed throughout the process

We have experience of using Competitive Dialogue within a Joint Authority procurement and are familiar with the complexities of the process in this environment.

As a consequence we are able to take clients through some key learning points using our experience to identify pitfalls and resource pressures.

We also have experience of establishing Project Boards, working with internal and external Legal advisers and identifying and supporting the Project resources from options appraisal to Business Case and Contract Award.

With regard to the core Project Team, we believe that it is important to identify the key skills and resources required, even if they are not required as full time members of the team, including:

  • Procurement
  • Legal
  • Finance/Accountancy
  • Service Managers – as appropriate to the contract
  • Project Administration
  • Communications (for internal and possibly external issues)
  • Human Resources (TUPE, equalities etc.)
  • Health and Safety
  • ICT – as required
  • Environment/Climate Change

Whilst these skills are commonly available in-house, there is often is a lack of identified resource or no experience of CD and we are able to supplement many of these with our consultancy support.

The core project team need to drive the process, and the requirement for detailed information to be made available early on needs to be understood. The more ‘up-front’ work undertaken to produce a detailed Pre Qualification Questionnaire (PQQ) to gather information at the outset will bring benefits later in the process.

A programme of tenderer education at the start of each stage – Outline, Detailed and Final Tender stages – is a good way of interacting with them and ensuring that they understand the full requirement of the authority and the process.